News Flash: If you value your own opinion more than others do, you might be suffering from a common form of self-delusion. Referring to yourself as a thought leader makes you a tone-deaf narcissist; not necessarily a great thinker. For my part, I’m in the process of trying to eliminate the term “thought leadership”...
People with high emotional intelligence quotients (EQ) are easy to talk with. They are great listeners and strong communicators in both the written and spoken word. People with high EQ know who they are and are the ones that can resolve conflicts before they escalate beyond repair. These people regulate their reactions to everyday...
Have you ever worked for a boss who always said no? If you have, my first guess is it was a frustrating experience. My second guess is you don’t hold said boss in high regard as a leader. I’ve always been amazed at the number of well known axioms espousing the benefits of learning to use the...
Graduation is a joyous time full of accolades and recognitions, serious reflection, and great anticipation. By all means, enjoy graduation – you worked hard to reach this point. That said, my advice is don’t get too caught up in the pomp and circumstance – real life is about to hit you in the face. Following...
Is Memorial Day weekend just another holiday, or does it mean something more to you? While this weekend simply signifies a long awaited prelude to summer for some, it is much more than that for others. As a veteran and lifelong student of leadership I have always found Memorial Day weekend to be one of the most...
Change seems to occur at an ever-increasing speed, making forecasts – especially those concerning long term scenarios – an extremely risky business. Forecasts often lead to disappointments, both for management – employees – shareholders and other stakeholders. Because of the complexities, we can always find excuses: Organizational developments did not always have the impact...
Mesmerized by industry innovators like Google, Apple and Uber, business leaders of all sorts want to become “disruptors” within their respective industries. Easier said than done! Interestingly, the key to unlocking the kind of breakthrough thinking needed to support an aggressive agenda of innovation lies with the leadership and culture of the organization. These...
About six years ago when I started my post-doc programme at Harvard Business School and contacted several top executive search firms, the majority of them told me that social media does not affect their work at all. I was surprised and a little bit dissappointed, because my goal was to study how online networking...
Management information is that which is used to determine business direction, to make executive decisions and to set policy. It is used to respond to changes in the marketplace and react to customer demands. It tends to be summary information composed from individual business transactions performed throughout the business. Done right, your management information...
Transforming a business is a lot like changing the tires on a truck while it is slamming down the highway at 90 miles an hour. The business world doesn’t stop just because you need to optimize your operations. No, your business still needs to be able to quickly respond to customer demands with high...
