As a team leader, it may be uncomfortable for you to ask the right questions. After all, the people you lead expect you to have answers. While it may give you pause to develop a list of questions for 2018 success, a Harvard Business School Study indicates it is a really good idea. Are...
Over the last 30 years I have worked for many organizations in HR positions with increasing responsibility. Regardless, I had discussions within each of those organizations about the concept of customer satisfaction. In my view, the only customer is those whom we sell our products or services to! They are the same who pay...
Earlier in the month, the Boys Scouts of America (BSA) announced that its Board of Directors unanimously approved to welcome girls into its iconic Cub Scout program and to deliver a Scouting program for older girls that will enable them to advance and earn the highest rank of Eagle Scout. They framed the decision...
Meet the doctor My interest in titles and the effect it has on the title-holder as well as the direct environment was triggered some years ago during a consultation with my physician. I introduced myself as “Jaco”, and she replied “please to meet you, I am doctor Bloos”, referring to her surname. I responded with “please to meet...
Do you want to learn the techniques which will help you to smash your job interviews out of the park and get you the offer? Do you want to learn how to answer any interview question, even difficult behavioural interview questions? My name is Gordon Berridge, and I am the UK Partner and President at...
Each year HR professionals undertake an annual process to determine what benefits will be offered to employees as part of their benefit package – possibly considering what benefit will be taken away or how much premiums will increase to offset growing benefit plan costs. The changing landscape created by the Affordable Care Act has...
People will undoubtedly say, “there is no way this guy is old enough to have experienced working in the 80’s and 90’s,” and they would be right. However, as part of any sound Executive Search professional’s toolkit, research is a useful addition, and in many ways, often goes a long way. So, how did...
Equity is the currency that makes the world go around. Let me explain this statement in the context of companies using equity capital to grow, scale, and ultimately monetize the business. Companies report equity in the form of paid-in founder capital, investor capital, retained earnings, and converted debt capital, which lenders may own out...
As you have likely heard, the pharmaceutical company Mylan and its CEO, Heather Bresch, have come under immense scrutiny for the firm’s EpiPen pricing policy. The EpiPen is a medication delivery device intended for use by those susceptible to anaphylactic allergic reactions (e.g., peanuts, shellfish, insect bites etc.). The use of EpiPens during an...
I recently spent a couple of days in New York. It was hot and humid, so I didn’t think twice being offered a ride in an open bicycle cart from Central Park to my hotel, which was approximately a 15 minute ride. I asked the driver to take the scenic road and enjoyed a...
