Clarity Matters & the Facts Ma’am, Just the Facts

Clarity Matters. While clarity and brevity may have become a lost art, understanding the importance of clear, lucid, and straight-forward communication is nonetheless critical to your success as a leader. In today’s column I'll reveal (clearly and briefly) the tricks of those who practice what I call “the black art of confusion” propagated by the ruse of ambiguity. Have you ever finished…

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